Founded in 1998 to provide next-generation data telecom services to Internet Service Providers, O1 Communications, Inc. grew out of California’s largest privately held ISP. O1 incorporated in June of 1998 as a separate entity and in September of the same year obtained approval from the California Public Utilities Commission to operate as a Competitive Local Exchange Carrier and Interexchange carrier throughout the State of California.
Unlike typical Telecommunications companies that build their networks hoping the customers will come, O1 Communications responds to the specific needs of our customers. At O1 we work with our customers and their vendors to provide solutions based on each customer´s unique requirements. After a solution is agreed upon, O1´s Account Management Team will coordinate and work with all parties to assure the smoothest possible transition. Our 24x7 monitoring and customer service group are always standing by to ensure your network is operating at peak performance.
With dependence on your networks growing daily, the question of how much network you need must be regularly addressed. O1´s account professionals are available to provide reports showing usage, average connect time, send and receive speeds, and service exceptions. Customers can provision their networks on the fly with our web-based provisioning tools. In addition we have an on-line trouble ticket management system with automatic escalation and trouble clear notification.
O1 will continue to build our network to meet and exceed the needs of our customers. Our goal is to provide our customers and partners with the highest quality service at the fairest prices available.
